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Customer Service & Shipping

Contact Information

[email protected]
716-821-0837

 

Accepted Payment Methods

We accept Visa, MasterCard, Discover, American Express and PayPal

We Accept Visa, MasterCard, American Express, Discover and PayPal

Shipping and Handling Information

FREE SHIPPING ON ALL ORDERS OVER $75  to any address in the 48 Continental United States! AK & HI subject to 40% shipping surcharge on retail price before discounts. Canadian Orders receive FREE Shipping on orders to the following provinces: Alberta, British Columbia, Labrador, Manitoba, Newfoundland, New Brunswick, Nova Scotia, Saskatchewan, Ontario and Quebec. A 40% surcharge will be added to Yukon, Northwest Territories and Nunavut.

For orders under $75, shipping charge is based on item(s) ordered and delivery address in the 48 Continental United States and the Canadian provinces of Alberta, British Columbia, Labrador, Manitoba, Newfoundland, New Brunswick, Nova Scotia, Saskatchewan, Ontario and Quebec

Most orders ship within (1-2) business days.

Sales Tax

Skate Anytime has a business presence in a number of states. Where we have such a presence, we are required by law to collect and remit sales taxes. The check out process will add any sales tax as required.

 

Refund, Returns and Cancellation Policies

Skate Anytime takes great pride in the quality of our products. If you are not completely satisfied with your Skate Anytime purchase, please contact us giving your reason for return or cancellation, and, if approved, we will provide instructions for returning your order. You can then Cancel / Return the unused product within 30 days for a refund – less applicable initial shipping, handling charges and up to a 5% restocking fee to cover merchant service fees, Return Shipping charges are non-refundable. All returned items must be in the same condition in which they were sent and must not have been used to be accepted for a full refund.

Skate Anytime policy provides for restocking fees for the following reasons:
>The item(s) was sold as new and is returned with obvious signs of use – up to 40% of the item cost
>The item(s) is received more than 30 days from the date of authorization – up to 20% of the item cost

If the item is not physically returned, then no refund will be given.

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Get in Touch

Contact our Rink Experts for more information and questions!

[email protected]
716 - 821 - 0837
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Skate Anytime